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Your Time, Our Care
Caring for our Guests and Staff
Thank you for reviewing our policies and helping us respect every guest’s and stylist’s time.
Booking & Deposits
- To secure your visit, certain services require a deposit, which is applied to your final balance.
• Standard Services: 24-hour notice is required for all changes.
• Specialty Services (Color Corrections): A 50% non-refundable deposit is required at booking.
Card on File
A valid card must remain on file to book. If payment is declined, online booking will be paused.
Thank you for your understanding and for choosing Crowned & Co.
Cancellations & Missed Appointments
- Notice periods and fees:
• Standard Services: 24-hour notice required. Changes within 24 hours incur a fee of 50% of the total service.
• Specialty Services: 72-hour notice required to reschedule or cancel.
• No-Shows: Missing an appointment results in a 75% service charge. Missed complimentary consultations incur a $25 fee.
Text 501-847-4130 or use your confirmation link to cancel. Social media messages are not accepted.
Late Arrivals & Reminders
- Reminders are sent as a courtesy, but scheduling is your responsibility. Guests arriving 15 minutes past their start time may need to be rescheduled and will incur a cancellation fee.
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